Cookie Policy
Last updated: January 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enhance your browsing experience.
2. How We Use Cookies
PropFlow AI uses cookies and similar technologies for several purposes:
2.1 Essential Cookies
These cookies are necessary for the Service to function and cannot be switched off. They include:
| Cookie Name | Purpose | Duration |
|---|---|---|
| propflow_session | Maintains your logged-in session | 7 days |
| csrf_token | Protects against cross-site request forgery | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization:
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme | Remembers your preferred theme (light/dark) | 1 year |
| locale | Stores your language preference | 1 year |
| sidebar_state | Remembers sidebar collapsed/expanded state | Session |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with the Service:
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _gid | Google Analytics | Track page views and user journeys | 2 years / 24 hours |
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
2.4 Performance Cookies
These cookies help us improve the performance of our Service:
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| sentry-trace | Sentry | Error tracking and performance monitoring | Session |
3. Third-Party Cookies
Some features of the Service may use cookies from third-party providers:
- Payment Processors: Stripe, PayFast, and other payment providers may set cookies for fraud prevention and payment processing.
- Support Chat: If we implement live chat support, the chat provider may set cookies.
4. Managing Cookies
4.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View cookies stored on your device
- Allow, block, or delete cookies
- Set preferences for specific websites
Links to cookie settings for popular browsers:
4.2 Cookie Consent
When you first visit PropFlow AI, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Accept only essential cookies
- Customize your cookie preferences
You can change your preferences at any time through the cookie settings in the footer of our website.
4.3 Consequences of Disabling Cookies
If you disable essential cookies, you may not be able to use certain features of the Service, such as remaining logged in or saving your preferences.
5. Local Storage and Similar Technologies
In addition to cookies, we may use local storage and session storage to store data on your device. These technologies serve similar purposes to cookies but are managed differently by your browser.
6. Do Not Track
Some browsers have a "Do Not Track" (DNT) feature. We currently do not respond to DNT signals, but you can manage your cookie preferences as described above.
7. Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or for legal compliance. We will notify you of significant changes through the Service or by email.
8. Contact Us
If you have questions about our use of cookies, please contact us at:
- Email: privacy@propflow.co.za
- Address: Cape Town, South Africa